{"id":596,"date":"2026-11-02T06:40:44","date_gmt":"2026-11-02T06:40:44","guid":{"rendered":"https:\/\/xplorexcel.com\/store\/support\/"},"modified":"2026-11-02T07:46:46","modified_gmt":"2026-11-02T07:46:46","slug":"support","status":"publish","type":"page","link":"https:\/\/xplorexcel.com\/store\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<div style=\"max-width:720px;margin:40px auto;padding:0 16px;font-size:17px;line-height:1.65\">\n<h1 style=\"margin-bottom:10px\">Help with your XplorExcel file<\/h1>\n<p>Bought a file and stuck somewhere? Message me. I built every file myself and I&#8217;ll sort it out with you.<\/p>\n<p><a href=\"https:\/\/wa.me\/919915107109?text=Hi%20Amanpreet%2C%20I%20need%20help%20with%20my%20XplorExcel%20file\" style=\"display:inline-block;background:#006838;color:#fff;padding:12px 20px;border-radius:8px;text-decoration:none;font-weight:600\">Chat on WhatsApp<\/a><\/p>\n<p>Or email <a href=\"mailto:help@xplorexcel.com\">help@xplorexcel.com<\/a>, or call <a href=\"tel:+919915107109\">+91 99151 07109<\/a>. I reply within one working day; weekends are fastest.<\/p>\n<h2>Before you message, check these<\/h2>\n<ul>\n<li><strong>Buttons don&#8217;t work \/ &#8220;Microsoft has blocked macros&#8221;:<\/strong> see the <a href=\"#macro-help\">1-minute fix and video<\/a> below.<\/li>\n<li><strong>Can&#8217;t type in a cell:<\/strong> only the yellow boxes take entries. Formulas are locked so totals can&#8217;t break.<\/li>\n<li><strong>Lost the download link:<\/strong> it&#8217;s in your order email, and it never expires.<\/li>\n<li><strong>Forms don&#8217;t open on phone or Mac:<\/strong> the fill-in forms of the macro edition need Excel on a Windows computer. On a phone, type straight into the yellow boxes.<\/li>\n<\/ul>\n<div id=\"macro-help\" style=\"background:#E8F7F3;border:2px solid #0F7A6B;border-radius:16px;padding:22px;margin:28px 0;scroll-margin-top:90px\">\n<p style=\"margin:0 0 6px;font-size:13px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:#a42\">Macro edition \u00b7 Windows<\/p>\n<h2 style=\"margin:0 0 10px\">Excel says &#8220;Microsoft has blocked macros&#8221;?<\/h2>\n<p>Windows blocks macros in every file downloaded from the internet. It takes one minute to fix:<\/p>\n<ol>\n<li>Close Excel. Right-click the file \u2192 <b>Properties<\/b><\/li>\n<li>Tick <b>Unblock<\/b> \u2192 <b>Apply<\/b> \u2192 <b>OK<\/b><\/li>\n<li>Open the file again \u2192 click <b>Enable Content<\/b><\/li>\n<\/ol>\n<p style=\"font-size:15px;color:#555\">Downloaded a ZIP? Unblock the ZIP <b>before<\/b> you extract it.<\/p>\n<div style=\"position:relative;width:100%;aspect-ratio:16\/9;border-radius:12px;overflow:hidden;background:#000\"><iframe src=\"https:\/\/www.youtube-nocookie.com\/embed\/HMda1pErMxs?rel=0\" title=\"How to unblock macros in Excel \u2013 1 minute fix\" loading=\"lazy\" style=\"position:absolute;inset:0;width:100%;height:100%;border:0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<h2>Please include<\/h2>\n<ul>\n<li>Your order email or order number<\/li>\n<li>Which file and edition (Formula \/ Macro)<\/li>\n<li>A screenshot of the problem<\/li>\n<\/ul>\n<p>Digital files can&#8217;t be refunded, but if the file doesn&#8217;t work for you, I fix it.<\/p>\n<p>\u2014 Amanpreet Kaur Bharaj, XplorExcel, Hoshiarpur, Punjab<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Help with your XplorExcel file Bought a file and stuck somewhere? Message me. I built every file myself and I&#8217;ll sort it out with you. Chat on WhatsApp Or email help@xplorexcel.com, or call +91 99151 07109. I reply within one working day; weekends are fastest. Before you message, check these Buttons don&#8217;t work \/ &#8220;Microsoft [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-596","page","type-page","status-publish"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/xplorexcel.com\/store\/wp-json\/wp\/v2\/pages\/596","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xplorexcel.com\/store\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xplorexcel.com\/store\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xplorexcel.com\/store\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/xplorexcel.com\/store\/wp-json\/wp\/v2\/comments?post=596"}],"version-history":[{"count":2,"href":"https:\/\/xplorexcel.com\/store\/wp-json\/wp\/v2\/pages\/596\/revisions"}],"predecessor-version":[{"id":615,"href":"https:\/\/xplorexcel.com\/store\/wp-json\/wp\/v2\/pages\/596\/revisions\/615"}],"wp:attachment":[{"href":"https:\/\/xplorexcel.com\/store\/wp-json\/wp\/v2\/media?parent=596"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}