Support

Help with your XplorExcel file

Bought a file and stuck somewhere? Message me. I built every file myself and I’ll sort it out with you.

Chat on WhatsApp

Or email help@xplorexcel.com, or call +91 99151 07109. I reply within one working day; weekends are fastest.

Before you message, check these

  • Buttons don’t work / “Microsoft has blocked macros”: see the 1-minute fix and video below.
  • Can’t type in a cell: only the yellow boxes take entries. Formulas are locked so totals can’t break.
  • Lost the download link: it’s in your order email, and it never expires.
  • Forms don’t open on phone or Mac: the fill-in forms of the macro edition need Excel on a Windows computer. On a phone, type straight into the yellow boxes.

Macro edition · Windows

Excel says “Microsoft has blocked macros”?

Windows blocks macros in every file downloaded from the internet. It takes one minute to fix:

  1. Close Excel. Right-click the file → Properties
  2. Tick Unblock → Apply → OK
  3. Open the file again → click Enable Content

Downloaded a ZIP? Unblock the ZIP before you extract it.

Please include

  • Your order email or order number
  • Which file and edition (Formula / Macro)
  • A screenshot of the problem

Digital files can’t be refunded, but if the file doesn’t work for you, I fix it.

— Amanpreet Kaur Bharaj, XplorExcel, Hoshiarpur, Punjab